Shipping Policy

Shipping Policy

 

How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.

The orders for the user are shipped through registered domestic courier companies and/or speed post only. Order are shipped within 1 to 3 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable. For any issues in utilizing our services you may contact our help desk by mail- support@icchha.in.

 

 

Our delivery partners then bring the package to you at the earliest possiblity. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We are committed to sustainability in our packaging while ensuring the safety of the orders dispatched. Our Icchha cardboard outer box is eco friendly and made from 100% recycled paper. Where feasible, we use paper-fillers instead of bubble wrap, and this is a process of continuous improvement for us. We are committed to further substantially reducing plastic in our packaging and are constantly innovating new solutions given the nature of our category.

What is the range of locations to which icchha ships their products?

Icchha.in does not ship internationally. We only deliver across India location only (Check with pin code whether delivery is available in your area)

My order has been shipped. Now how can I track it?

After placing your order, you will receive a confirmation message on your registered email and phone number. As we prepare and ship your order within 24-48 hours of the confirmation, you can then check the status of your package through the 'Track' button on the 'My Orders' section.

What is the estimated delivery time?

We usually dispatch most orders within 2-6 business days depends on your location(excluding Sundays and public holidays)

 

Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing, non-expired products.

While we are trying our best to avoid this situation, these products might delay your order.

If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.

Are there any shipping charges applicable on my order?

We have standard shipping charges for most addresses.

We are currently not accepting Cash On Delivery orders